Skip to content
Home Book with confidence

Cancellation policy

Clear rules with no fine print, taken directly from our booking terms.

Refunds

Three very simple rules

100 % More than 90 days before arrival

Full refund of the amount paid.

50 % Between 90 and 45 days before arrival

50 % refund of the total.

0 % Less than 45 days before check-in

No refund applies.

Security deposit

A refundable $3,000 USD deposit is required at check-in. It is returned in full after check-out provided the property is left in good condition.

Payment methods

We accept all cards and can send you a payment link for your convenience.

Minimum stay

Minimum 3 nights in low season (1 May – 19 December), 4 for the rest of the year and 7 over Christmas and New Year (20 Dec – 5 Jan). If your stay spans more than one season, the highest minimum applies.

Taxes

Rates do not include taxes: 6 % lodging + 16 % government (22 % total).

Terms and conditions

Questions about your case?

Write to us and we'll sort it out in minutes.

WhatsApp · +52 984 156 9800
Book now